Privacy Policy

Last updated: August 13, 2026

This Privacy Policy describes how Adra ("we," "us," or "our"), operated by Jose Danon, collects, uses, and shares information about you when you interact with us — including via SMS text messaging and via automated messaging on Facebook Messenger, Instagram, and Telegram.

1. Information We Collect

We may collect the following information:

• Your name and business name
• Your phone number (when you provide verbal or written consent to receive texts)
• Your email address
• Information about your business that you share during calls or conversations
• Messages you send us on Facebook Messenger, Instagram, or Telegram, together with the account identifier and display name those platforms provide to us

2. SMS Messaging

If you provide verbal consent during a phone call, we may send you SMS text messages. These messages may include:

• Links to custom website demos we have built for your business
• Follow-up information related to our services
• Appointment reminders or scheduling links

Message frequency varies. Message and data rates may apply depending on your mobile carrier plan.

To opt out of SMS messages at any time, reply STOP to any message we send. To request help, reply HELP.

SMS data will not be shared with any third party or affiliate for marketing purposes. Your phone number is used solely to send you information related to the services you expressed interest in.

3. Automated Messaging (Facebook Messenger, Instagram, Telegram)

We operate an automated assistant ("Aria") that replies to messages sent to our Facebook Page, our Instagram account, and our Telegram bot. When you message us on one of those channels:

• What we receive. The content of your message (text, and where you send them, voice notes and images), the platform-scoped account identifier the platform assigns to you, and the display name shown on your profile. We do not receive your password, your email address, or your phone number from the platform unless you type it to us yourself.
• Why we use it. To answer your questions about our services, to share scheduling links, and — if you ask to speak with a person or the assistant cannot help — to pass the conversation to a member of our team.
• Automated processing. Replies are generated by an AI model. To produce a reply, your message and the recent conversation history are sent to Anthropic (our AI provider) and to Cloudflare (which we use for voice-note transcription and image understanding). These providers process the data to return a response to us; we do not permit them to use it to build their own marketing profiles of you.
• Where it is stored. Conversations are stored in our own Cloudflare infrastructure, controlled by Adra. They are not sold, rented, or shared for advertising purposes.
• How long we keep it. Message content is automatically deleted after 90 days. Contact details you deliberately give us (for example, if you ask us to follow up) may be kept longer as described in the Data Retention section below.
• Human review. A member of our team may read your conversation, and may take over the conversation from the assistant to reply personally.
• Your choices. You can stop messaging us at any time, and you can ask us to delete your conversation using the contact details below. Deleting the conversation on the platform's side is also available to you through Facebook, Instagram, or Telegram directly.

Your use of Facebook Messenger, Instagram, and Telegram is also governed by those platforms' own privacy policies, which we do not control.

4. Website Analytics & Advertising Cookies

Our website uses cookies and similar technologies for analytics and advertising, currently focused on visitors in the United States:

• Google Analytics 4 — helps us understand how visitors use the site (pages viewed, general device and browser information, and approximate location derived from IP address). We use Google Tag Manager to manage this.
• Meta Pixel — helps us measure and improve the performance of our Facebook and Instagram ad campaigns. Meta may use this data, together with information from your Facebook or Instagram account, in accordance with Meta's own Privacy Policy, which we do not control.

Two specific things we track are narrower than they might sound, and we want to be precise about what they actually mean:

• Form submissions. When you submit a form on our site (for example, the contact form or a request through our chat assistant), we record that the submission was successfully received. This is a record of a successful form submission — it does not mean you have become a customer or that any agreement exists between us.
• Calendly link clicks. When you click a link to schedule a call via Calendly, we record that click as an indication of interest. This is click intent only — it is not a confirmation that a call has actually been booked. Booking confirmation happens on Calendly's own platform and is governed by Calendly's Privacy Policy, which we do not control.

We do not sell your personal information. You can control cookies and ad tracking through your browser settings, browser extensions, and the ad-preference controls each platform (Google, Meta) provides directly.

5. How We Use Your Information

• Provide and improve our services
• Send you information you have consented to receive
• Respond to your inquiries
• Comply with legal obligations

6. Information Sharing

We do not sell or rent your personal information. We do not share your information with third parties except as necessary to deliver our services or as required by law. The service providers we rely on are:

• Quo — our SMS provider, prohibited from using your phone number for any purpose other than delivering messages on our behalf.
• Anthropic — generates the automated assistant's replies from your message content.
• Cloudflare — hosts our assistant and stores conversations; also transcribes voice notes and interprets images you send.
• Resend — delivers internal email notifications to our team when a conversation needs a human.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law. Messages sent to our automated assistant are deleted automatically after 90 days. You may request deletion of your information at any time by contacting us.

8. Your Rights

• Opt out of SMS communications at any time by replying STOP
• Request access to or deletion of your personal information, including your messaging conversations
• Withdraw consent at any time

9. Contact Us

Adra
Jose Danon
5146 Douglas Fir Rd #212, Calabasas, CA 91302
Email: jose@tryadra.com
Phone: +1 818-441-8933

10. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.